Privacy Policy peri11 – Malaysia Player Data Protection

Welcome to the peri11 Privacy Policy. This document outlines peri11's commitment to protecting the privacy and personal data of every player using our platform at peri11.vin.

When you register an account, make a deposit, play, or simply browse the peri11 website, you entrust us with your personal information. We do not take that trust lightly. This Privacy Policy is designed to ensure you clearly understand what data we collect, why we need it, and how we protect it.

This policy applies to all peri11 services, including the main website, mobile app, customer support live chat, and all official peri11 communication channels. By using the peri11 platform, you agree to the terms set out in this Privacy Policy.

Peri11 collects your personal data through various means as you interact with our platform. The types of data collected are as follows:

We only collect data that is strictly necessary to provide the services you request. This "data minimisation" principle ensures we do not gather information irrelevant to the operation of the peri11 platform.

Every piece of data we collect has a clear and legitimate purpose. peri11 uses your personal information for the following purposes:

• Identity verification (KYC): To verify that you meet the age eligibility requirements and to confirm your identity in accordance with anti-money laundering regulations.
• Account management: To create, maintain, and manage your peri11 account, including security settings and personal preferences.
• Transaction processing: To process deposits, withdrawals, and all other financial transactions securely and accurately.
• Customer service: To respond to enquiries, resolve complaints, and provide technical assistance.
• Platform security: To detect and prevent fraud, money laundering, multi-account usage, and other unlawful activities.
• Service improvement: To analyse usage patterns in order to improve platform design, performance, and overall user experience.
• Marketing communications: To send promotional information, bonuses, and exclusive offers — only if you have consented to receive them.
• Legal compliance: To fulfil legal and regulatory obligations, including reporting to relevant authorities when required.

Peri11 does not sell or rent your personal data to any third party. However, there are limited situations where we may need to share your data with trusted parties:

• Payment providers: Required transaction information is shared with licensed payment service providers such as local banks, FPX, and DuitNow solely for the purpose of processing your transactions.
• Technical service providers: Companies that assist us in operating the platform, data processing, and system security — subject to strict confidentiality agreements.
• Legal compliance: If ordered by a court, regulatory authority, or legitimate law enforcement agency in Malaysia.
• Fraud prevention: With an integrated security network to detect and prevent fraudulent activity across the platform.

In all data sharing instances, we ensure that recipients are bound by confidentiality and data security obligations equal to or stricter than peri11's own standards.

Protecting your personal data is more than a legal obligation — it is a moral responsibility we take seriously. peri11 implements multiple layers of security to ensure your data remains protected at all times:

• 256-bit SSL encryption: All data communications between your browser and peri11's servers are encrypted using the latest TLS protocol.
• Two-factor authentication (2FA): An additional security layer that prevents unauthorized access to your account even if your password is compromised.
• 24/7 Monitoring: Our security team continuously monitors platform activity to detect any intrusion attempts or suspicious behavior.
• Internal access controls: Only authorised peri11 staff with a legitimate operational need may access players' personal data.
• Regular security audits: peri11's systems undergo periodic independent third-party security audits to identify and patch any vulnerabilities.

Peri11 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the peri11 website.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, game sessions, and security. Cannot be disabled.
• Performance Cookies: Collecting information on how you use the platform to help us improve performance and usability.
• Functional Cookies: Saving your preferences such as language, display settings, and other personal choices.
• Analytics Cookies: Helping us understand overall platform usage patterns in an aggregated and anonymized manner for product development purposes.

You can manage cookie settings through your web browser preferences. However, disabling essential cookies may affect the functionality of the peri11 platform and your gaming experience.

As a peri11 player, you have rights protected under Malaysia's Personal Data Protection Act 2010 (PDPA). peri11 fully respects and facilitates the exercise of these rights:

To submit any request related to the rights above, please contact the peri11 support team via live chat on the platform. We will process your request within 14 business days.

Peri11 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable Malaysian law.

• Active account data: Retained for the duration your account is active plus a minimum of five (5) years after account closure, in compliance with anti-money laundering legal requirements.
• Financial transaction records: Retained for seven (7) years in accordance with Malaysia's taxation and accounting legal requirements.
• Support communication logs: Retained for two (2) years for complaint resolution and service history reference purposes.
• Cookie and analytics data: Automatically deleted between 30 days and 24 months depending on cookie type.

Once the retention period expires, your data will be securely deleted using methods that ensure it cannot be recovered by any party.

Peri11 strictly prohibits the registration and use of the platform by individuals under the age of 18. Our platform is not designed for, and does not knowingly collect, any personal data from children or minors.

If peri11 discovers that personal data of a minor has been collected without proper consent, we will take immediate action to:

• Suspending the relevant account immediately.
• Deleting all related personal data as promptly as possible.
• Returning any remaining account balance (if applicable) in accordance with established procedures.
• Reporting the incident to the relevant authorities where necessary.

Parents or guardians who believe their child has registered a peri11 account are urged to contact our support team immediately for remedial action.

Peri11 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our business practices, new legal requirements, or improvements in how we protect your data.

Any material changes to this Privacy Policy will be communicated to you via:

• A prominent notice on the peri11 platform's home page.
• Email notification to the address registered on your account.
• In-app notifications via the peri11 mobile app (where applicable).

The "Updated" date at the top of this document will always reflect the date of the latest revision. We encourage you to review this page periodically. Continued use of the peri11 platform after any amendment takes effect will be considered acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how peri11 handles your personal data, please do not hesitate to contact us.

The peri11 Data Protection Team can be reached via:

• Live Chat: Available on the peri11 platform at all times, 24 hours a day, 7 days a week.
• Email: [email protected] (displayed as plain text only — not a link)

We aim to respond to all privacy-related enquiries within 3 working days and formal data rights requests within 14 working days. If you are dissatisfied with our response, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (PDPA).